Privacy Policy
1. Data controller
The controller responsible for processing personal data is:
EFOIL MAURITIUS LTD
Email: contact@efoil-mauritius.mu
2. Data collected
We only collect the data necessary to process your requests:
- first and last name;
- email address;
- phone number;
- delivery address;
- order history;
- exchanges via the contact form or WhatsApp.
No banking data is stored on our servers.
3. Purpose of processing
Your data is used to:
- process orders;
- organise deliveries;
- respond to your enquiries or demonstration requests;
- provide after-sales service;
- improve our services;
- send commercial information, only with your consent where required.
4. Legal basis
Processing is based on:
- the performance of a contract;
- your consent;
- our legal obligations;
- our legitimate interest in ensuring the proper functioning of our business.
5. Retention period
Data is kept only for as long as necessary:
- up to 6 years for documents related to an order;
- up to 12 months for simple contact requests;
- until consent is withdrawn for commercial communications.
6. Data sharing
Your data is neither sold nor rented. It may only be shared with providers involved in delivering our services, in particular:
- website hosting;
- payment providers;
- carriers;
- technical services.
These providers are bound by a confidentiality obligation.
7. Security
We implement technical and organisational measures designed to protect your data against any unauthorised access, loss, alteration or disclosure.
8. Your rights
In accordance with the Data Protection Act 2017 of Mauritius, you may:
- access your data;
- request its rectification;
- request its deletion where permitted by law;
- object to certain processing;
- withdraw your consent at any time.
Any request may be sent to: contact@efoil-mauritius.mu
9. Cookies
The site may use technical, functional and audience-measurement cookies to improve your browsing experience. You can manage or disable them directly from your browser settings.
10. Changes to this policy
This policy may be amended at any time to reflect legislative changes or changes to our services.
11. Applicable law
This policy is governed by Mauritian law.